Privacy policy
Last updated: 2026-11-11
Data controller
[to be completed: publisher name], reachable at [to be completed: contact email]. We do not sell any data, show no ads and use no analytics or tracking tools.
Data we collect
- Discord account: ID, username, email address (provided and verified by Discord) and the Discord account creation date.
- freenode account: display name, servers ordered, (free) order history, notifications, support tickets.
- Game servers: the files you upload and the game logs; when your servers are running (for the idle rule).
- Referrals: your invite link, the people you invited (display name, status), your points and upgrades.
- Discord: your membership of the Discord server, your roles, your boosts, and messages exchanged in ticket threads.
- Technical logs: IP address, date and browser when you sign in and act on your account.
Why, and on what basis
- Providing the service (creating and running your servers, support, referrals): performance of the terms of use.
- Security and abuse prevention (minimum Discord account age, multiple accounts, attacks, mining): legitimate interest.
- Keeping connection data: legal obligation of hosting providers under French law (LCEN).
How long we keep it
- Account, servers, tickets, referrals: as long as the account exists. An idle server is deleted after 30 days (see the terms).
- Web server logs: 14 days. Game panel activity logs: 90 days.
- Client area sign-in and activity logs: 12 months, then deleted automatically.
- After an account is deleted: the Discord ID, email address and sign-in IP addresses are kept for 12 months in a separate register, only to answer a court order, then erased.
Who receives it
Data is processed on our own servers, in France. Only the freenode team has access. Discord (Discord Inc., USA) receives what is needed for sign-in, roles and bot messages; these transfers fall under the EU–US Data Privacy Framework. Data may be disclosed to the authorities when legally required.
Cookies
We only use necessary cookies: session and security cookies for the client area, the panel and phpMyAdmin, and the fn_ref cookie (30 days) set when you follow an invite link, to credit the person who invited you. The website also remembers your language in your browser. No advertising or analytics cookies, so no cookie banner is needed.
Your rights
You have the right to access, correct, erase and port your data, and to restrict or object to its processing. In the client area, "My data" tab, you can:
- download all your data (JSON file);
- delete your account, your servers and your data in one go.
For anything else, write to [to be completed: contact email]. If you think your rights are not respected, you can complain to the CNIL, the French data protection authority (cnil.fr).